Contact Us
Telephone
| Caltrain Customer Service (Weekdays: 7 am - 7 pm / Weekends & Holidays: 8 am - 5 pm) |
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| Information | 1.800.660.4287 |
| Information for hearing impaired: | (TTY) 650.508.6448 |
| Regional Traveler Information: | 511.org |
| Transit Tickets Booth Hours: Weekdays 8:30 am - 5:00 PM |
| The Booth will close: 10:00 am - 10:15 am |
Transit Police: 1.877.723.7245
(If it's an emergency, call 911)
Construction Hotline: 1.650.508.7726
(Construction Notices)
| Mailing Address P.O. Box 3006 San Carlos, CA 94070-1306 |
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| Office Address 1250 San Carlos Ave. San Carlos, CA 94070-1306 |
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| Office Phone Number 1.650.508.6200 |
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| Office Hours: weekdays 8 am - 5:30 pm Closed on New Year's Eve, New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day. |
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Lost & Found: www.caltrain.com/lost
Security Counter: Weekdays 8am - 5pm
Correspondence, including any personal information such as names and e-mail addresses, submitted to this agency will become disclosable public records.
Feedback Form
Please do not use this comment form to request transit information. Contact us at phone numbers above for that information.
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Caltrain operates its programs and services without regard to race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes they have been discriminated against based on race, color or national origin with regard to transit services delivery has the right to file a complaint within 180 days of the alleged incident. Please click HERE for more information and the complaint form.
4/20/17 -rjc
